FAQs - IT Support Questions
Here are some IT support questions and answers about our IT services:
Yes, call (904) 800 5165 anytime, day or night, and our friendly Jacksonville-based technicians will assist you.
Just call (904) 425-7300 to speak with our experts right here in Jacksonville, we are more than happy to help.
Please send your email request to websales@tbs1.com and let us know what you’re looking for.
We have been around since 1991 and we service a 300-mile radius around the Jacksonville and North Florida area.
You may send your request to onlinesupport@TBS1.com.
We believe that phone calls should be made to follow up on support requests, but if you are facing a critical IT issue that needs immediate attention, call us immediately.
Approximately 4 minutes.
Yes, we offer a variety of maintenance agreements, block time support, and straight hourly rates on an à la carte basis.
Delete your temporary internet files from within your browser.
Yes, our technicians are very experienced at performing laptop repairs.
Yes, we do. We are very experienced at doing cleanups and repairs to computers that have become infected with viruses.