Remote & On-Site Support

Get the responsive IT support you need when you need it the most

When an IT issue occurs, your organization cannot waste hours of downtime and pay the price for poor productivity. You need a reliable IT support partner that will provide quick assistance, and that’s where Total Business Systems comes in. We help businesses resolve their technology problems quickly and efficiently by minimizing response times and using our expertise to diagnose and mitigate issues.

Lightning-fast remote and on-site support

Total Business Solutions delivers both remote and on-site IT support to cover all of our clients’ needs. We believe that most issues can be resolved remotely and our remote support engineers try to understand the problem and deliver solutions as soon as possible to minimize downtime. If your IT problems require deeper investigation, our on-site team will arrive at your workplace promptly to resolve the issue at hand. Our remote assistance is available 24/7/365, so don’t hesitate to get in touch with us if you are facing any IT issues.

With Remote and On-Site Support services, your business can count on:

IT support available 24/7/365, delivered instantaneously via top-tier remote access tools​

Effective hands-on support delivered on site as needed according to your schedule

A team that is dedicated to finding the right solution to your IT problem without passing the buck

Helpful and friendly staff that explains issues in plain English

Support for Mac, Windows, and server architectures